Cendyn

Categories: Customer Relationship Management, Marketing & Reputation

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Cendyn drives commercial success for hotels through its Find, Book, Grow promise: Find the right guests; drive them to book direct, and grow loyalty and revenue.

Overview

Cendyn CRM is a hospitality-native B2C and B2B CRM that delivers enterprise-grade capabilities without the complexity, because it’s built specifically for how hotels operate. Guest data from every revenue stream — PMS, booking engines, loyalty platforms, and ancillary solutions like spa, golf, and F&B — flows into a single, actionable profile from day one, without heavy customization or costly implementation.

Benefits

Cendyn CRM unifies B2B and B2C guest intelligence through a shared foundation, sharing the same PMS data, the same audience builder, the same campaign tools, and the same analytics environment — giving marketing, revenue, and sales teams a shared view of every guest, whether they’re a leisure traveler, a corporate booker, or a group contact. As part of Cendyn’s Find–Book–Grow strategy, it enables long-term growth well beyond marketing automation.

Features

Available in: 243 countries.

Website: https://www.cendyn.com/

Listing on cloudbeds.com: https://www.cloudbeds.com/integrations/cendyn/